Meet Our Team
Lawrence Ellyard is the managing director and founder of the IICT with over 22 years experience in the natural health industry. Lawrence has been instrumental in developing the IICT's operations both within the Australia and Internationally.
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He was formally the Director of The International Institute for Reiki Training and has several years of training and practice as a Transpersonal Therapist. In 2009 Lawrence was awarded a Masters of Transpersonal Studies (IKON Institute).
Since the early 1990's, Lawrence has been an active member and facilitator of several educational organisations and spiritual traditions and has supported their growth with many innovations in natural therapies since this time. He has travelled extensively throughout the world both lecturing and training and draws on his extensive background in natural therapies in the running and future direction of the IICT.
Lawrence lives in Byron Bay, NSW with his two boys and partner Amanda.
Lawrence is also the author of nine books in natural therapies. For more about Lawrence and his books visit his author's website at: www.lawrenceellyard.com
Following an extensive period living and working abroad in London, Ilke was then based in her home town of Sydney, where she had an extensive corporate career as an Executive Assistant and then into Office Managerial roles for large corporations.
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Here she has developed high level administration and operational skills and is very customer focused. Ilke and her family moved out of the city to Byron Bay where they have now lived for 5 years. Ilke is passionate about motivating and inspiring others, and truly believes that if you discover your motivation within, you can go anywhere in life, it’s all about your mindset. “I am very proud to be a part of the IICT as it is such a positive community and informative resource network.”
Gabriela was born in Czech Republic and has a passion for travel and immersing herself in different cultures.
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Upon completion of her master degree in Economics she settled down in Sydney. After several roles in customer service and travelling South East Asia she developed a keen interest in alternative therapies and later trained as a Yoga instructor and Thai massage practitioner.
Gabi has a strong culture for customer service and in her role as customer care manager she is dedicated to finding out customers needs and finding solutions
Sarah was born in England and enjoyed a happy childhood in the English countryside. After graduating from the University of Wales with a Bachelor of Science in Marine Biology, she went on to spend the next few years working in corporate London, primarily in Human Resources.
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After finally giving in to the urge to travel, she and her then-fiancé (now husband) packed up their things and headed off to spend the next year living, working and travelling around the world, one of the highlights being scuba diving with manta rays in Thailand. One of the other places she visited along the way was Byron Bay, Australia, where she fell in love with the pace of life and the local wildlife – not to mention the friendly locals!
When she returned to London she completed a Post Graduate Certificate of Education and enjoyed working as a Primary School Teacher until she emigrated to Australia in 2009 and became a mum. She has now returned to work after a 2 year break and is now supporting the staff and members of the IICT and continuing to broaden her horizons.
Kate moved from Melbourne to Byron Bay 8 months ago to live a life near the beach and to focus on her studies. She has worked solidly in the fashion industry for over ten years, working for large clothing retailers, but also small, local independent designers.
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Most of her skill set is based around communications, account management and sales and has worked across varied levels of the fashion industry and made it a priority to work with ethical companies who support local business and communities. Kate has managed independent boutiques across the east coast of Australia for an ethical denim company and has also been responsible for the development and presentation of over ninety top Australian designers on a newly created online marketing platform. Great customer service is second nature to her and she enjoys being able to help people to achieve their outcomes.
Kate is currently studying Vet Nursing and hopes to learn various natural therapies while in Byron Bay to to be able to use with animals. In her spare time, she likes to take her two dogs on adventures and volunteers with local animal and wild life groups.
Sarah Frare is an award-winning strategic sales and marketing specialist with over 17 years business experience including senior product marketing and business development roles.
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Prior to relocating to Northern NSW and joining the IICT team, Sarah was responsible for driving product marketing programs across a multimillion dollar portfolio of entertainment brands. The role involved strategic planning, brand building, advertising, sales, consumer promotions and PR. Sarah is also highly tech-savvy with extensive online marketing experience including customer relationship management, online PR, social networking, search engine marketing, online advertising and database recruitment. Previously, Sarah worked in sales as a national account manager for a global IT company.
Sarah has a strong proven track record of increasing revenue streams and profit growth through highly successful brand, communication and sales strategies. With an abundance of sales and marketing knowledge and experience, we welcome Sarah to the IICT team.
Fiona has a diverse background in equestrian studies, event management, executive assistant and virtual assistant roles. She moved to Australia from England in 2007 and emersed herself in vibrant city living in Sydney as a senior event manager. 5 years ago she moved with her husband to Lennox Head where she sought a slower pace of life and a more family friendly environment to bring up her children.
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Fiona brings a wealth of administrative experience to IICT after supporting a number of small, local businesses and working as a virtual assistant to clients all over Australia. She is passionate about helping people and is a great believer in complementary therapies for herself and her family so has a strong connection to the members of IICT. She has a great love of horses and would love to further her studies(once the kids have grown up) with equine therapies.
Elijah has worked in sales for 8 years and over this time has frequently reflected back on what works and honing in on those successes. For Elijah, "it's a really beautiful experience when you can help bring a smile to someones face".
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Elijah really enjoys working in this field because he gets to help transmute problems into solutions on a daily basis. Each day he builds on his past experience with clients, finding a perfect match between their needs and IICT's solutions. The sales process is about creating mutually beneficial relationships that strengthen over time, growing each others business with each interaction.
Elijah brings his inquisitive attitude to IICT's sales and is constantly innovating and refining to better serve our members and community in the long term.
IICT - Protecting Your Privacy
The IICT is committed to providing members with the highest levels of service, including the protection of members' privacy.
Your Personal Information
Personal information held by the IICT may include your name, date of birth, current and previous addresses, telephone/mobile phone numbers, e-mail address, educational qualifications, professional indemnity insurance policy details, and credit card details. If you choose not to provide such personal information (if required), the IICT may not be able to provide you with the services you require, or the level of service on which we pride ourselves.
Other information which IICT will collect and hold as a direct consequence of membership includes but is not limited to your IICT membership number, join date, accredited modalities, certificates issued, and continuing education records.
How Personal Information is Collected
The IICT collects personal information in a number of ways, including:
- directly from you, when you provide information in documents such as an application form or member profile form;
- from publicly available sources of information;
How We Use Your Personal Information
Your personal information may be used by IICT in order to:
- conduct appropriate checks for membership application purposes;
- provide the services you require;
- administer and manage those services, including charging, billing and collecting debts;
- inform you of ways the services provided to you could be improved;
- research and develop our services;
- gain an understanding of your needs in order for us to provide you with a better service;
- maintain and develop our business systems and infrastructure, including testing and upgrading of these systems.
Your personal information is also collected to promote and market other services which we consider may be of interest to you related to the natural therapy industry, however the IICT shall not utilise your personal information to promote directly or indirectly network marketing businesses or businesses which are considered 'Spam' or alike.
The IICT will never disclose your email or personal address details to other parties and you will always have the option to unsubscribe from emails which we may send you from time to time.
If you intend to receive membership renewal certificates from us via email we will require you to 'opt in' for email campaigns with a valid email address to ensure we can deliver your renewal certificate and provide you with important updates relating to your professional affiliation with the IICT.
Help the IICT to Ensure Information Held is Correct
The IICT takes all reasonable precautions to ensure that the personal information it collects, uses and discloses is accurate, complete and up-to-date. However, the accuracy of that information depends to a large extent on the information you provide. IICT therefore recommends that you:
- advise the national office of any errors in your personal information in writing or via email; and
- keep the IICT up to date with changes to personal information such as your name and address or clinic name and address, as well as your current email address, telephone and mobile number.
If you have any questions in relation to privacy, please contact us on 1300 653 981 or international +61 2 6680 7757 Monday to Friday. Alternatively, you can write to: IICT PO Box 733 Byron Bay NSW 2481 Australia.
Aims of the IICT
1. To ensure all IICT Members will adhere to, and comply with all sections of the IICT Constitution and Code of Ethics.
2. To raise the overall public awareness of Complementary Therapies and Practices, as well as related healing arts and health sciences.
3. To ensure Complementary Therapists function at the highest professional standard.
4. To foster and encourage a ‘bridging’ between conventional allopathic medical, and allied professions.
5. To maintain overall professional standards via membership to a recognised International and Australian Institute for Complementary Therapists.
6. To provide a national voice for Complementary Therapists and Health Professions.
7. To encourage the sharing of knowledge and good will among IICT members.
8. To promote the needs of Complementary Therapists and identify future directions for the Natural Health Industry.
9. To create community and fellowship among the diverse Complementary Health Field.
10. To provide affiliation and greater credibility for Complementary Therapists via Professional Affiliation with the IICT.
11. To promote consumer confidence in the Natural Health Industry and allied health professionals.
The Constitution of the International Institute
for Complementary Therapists (IICT)
This Constitution was Certified and Adopted on August 5th 2002.
• Qualification of Membership
• Application of Membership
• Membership Fees
• Resignation of a Member
• Duty of Disclosure
• Alteration of Constitution
|• IICT Mission Statement
• IICT Code of Ethics
• Client Relationship
• Professional Conduct and
The International Institute for Complementary Therapists (IICT)
1. To ensure all Members will adhere to, and comply with all sections of this Constitution and the IICT Code of Ethics.
2. To raise the overall public awareness of Complementary Therapies and Practices. As well as related healing arts and health sciences.
3. To foster and encourage a ‘bridging’ between conventional allopathic medical, and allied professions.
4. To maintain overall professional standards via membership to a recognised International Institute for Complementary Therapists.
5. To encourage the sharing of knowledge and goodwill among IICT members.
6. To create community and fellowship among the diverse Complementary Health Field.
7. To provide affiliation and greater credibility for Complementary Therapists via professional affiliation with the IICT.
The International Institute for Complementary Therapists offers Membership for the following practices/modalities: CLICK HERE
Qualification of Membership
All applicants must provide Certification in at least one of the IICT's approved modalities, along with the submission of the IICT Application and Payment of fees.
*In the case where the membership type excludes proof of qualifications, the applicant is required to submit all necessary information in order to be granted the approved membership status that is being applied for.
Application of Membership
All applicants must complete and submit the IICT application, along with attached certificate/s* in order to become a member of the International Institute for Complementary Therapists (IICT).
Applications can be submitted:
1. Via our online application form with supporting documentation of Certification*.
2. Via Post with copies of Certification*
3. Via Fax with copies of Certification*
1. Membership fees are to be paid in full, 365 days from joining the IICT. All IICT memberships are on recurring billing and as such, all members are invoiced 14 days prior to expiry to advise the nominated card will be debited.
2. In the case where membership has lapsed and a practitioner wishes to renew their membership, regardless of the time lapsed the practitioner will be required to pay the full annual membership fee.
3. All members are entitled to opt out of renewing their IICT membership by contacting the IICT and advising this request in writing (email or via post).
Resignation of a Member
Any member wishing to resign may do so at any time by informing the IICT Director via the following means: Email, Fax or in Writing.
In the case where a new or existing IICT member wishes to resign, the IICT can offer a full refund on membership fees paid (minus postage and admin costs) within 30 days of joining or renewing membership. After this 30 day cooling off period the IICT will not offer a part or whole refund on the remaining membership period, see our refund policy for details.
In the event an IICT Member wishes to re-instate the IICT Membership which has lapsed, this decision for renewing IICT Membership is solely at the discretion of the Director of the IICT.
Duty of Disclosure
The Director of the IICT reserves the right to dismiss any IICT Member who has comported themselves in such a manner which may be seen to bring the IICT, its fellow members; its management and directors into disrepute.
Alteration of Constitution
The Director reserves the right to amend the IICT Constitution as, and when, it is deemed necessary. Should such be the case all IICT members will be informed of these changes.
IICT Mission Statement
The International Institute for Complementary Therapists mission is to provide membership for all recognised Complementary Therapists creating a recognised and unified standard of practice amongst all complementary healing arts and health service practitioners.
IICT Code of Ethics
The IICT Code of Ethics
1.1 This Code has been compiled by the Director of the International Institute for Complementary Therapists (IICT) and relates to the standards of practice for all Practitioners holding Membership in the IICT.
1.2. This Code of Ethics is the professional base standard expected of all Practitioners so as to preserve and enhance the reputation of the IICT and the public at large.
1.3 This Code applies to all Practitioners who are or who become Members of the IICT.
1.4 The IICT Director reserves the right to amend the Code of Ethics as, and when, it is deemed necessary. Should such be the case all IICT members will be informed of these changes.
2.1 Client, student and public welfare shall take priority over self interest of members, employers and colleagues.
2.2 Confidentiality of client information must be observed at all times. In the case where client information is shared this must first precede consent from the client or legal guardian. Legal and contractual limits must be made clear to clients where appropriate.
2.3 All IICT members shall not behave in any manner that may bring the IICT or the members profession into disrepute.
2.4 All IICT members will, at all times, maintain ethical standards and show politeness and consideration to their clients and conduct themselves professionally so as to comply with the generally accepted standards of moral behaviour and decency.
2.5 Should any IICT Member be found to have transgressed any of the said Codes of Ethics, their IICT membership shall be revoked and their Membership Certificate shall be returned to the IICT.
3.1 All IICT members shall conduct their professional practice with reasonable skill and learning. In no way shall any IICT member misrepresent their level of training, expertise, experience, or qualification.
3.2 All IICT members shall not attempt to offer work or advice beyond their level of competence or training.
4.1 All IICT members must be personally responsible for professional decisions and must give due consideration to the foreseeable consequences of their actions within their field of expertise.
4.2 When working with, or for, other persons or organizations all IICT members shall maintain the highest integrity and standards of the profession.
4.3 All IICT members shall recommend clients to seek expert medical attention or psychological help in the case where a client is in need of further assistance that falls outside the individual practitioners level of expertise; field/s of experience and/or qualifications.
5.1 Clinical, consulting and evaluative information must be kept confidential and may only be communicated for professional purposes only with the consent of the client or as may be required by law.
5.2 If client records are kept by the practitioner, these shall be stored and disposed of in a confidential manner.
5.3 When clients are unable to give informed consent, due to age, medical condition, psychological state etc., consent will be obtained by a legal guardian.
5.4 Minors (16 years and under) must be accompanied for treatment by a parent or guardian or with written permission for such treatment must be obtained by a parent or guardian.
6.1 All IICT members shall respect the client’s physical/emotional state, and shall not abuse clients through actions, words or silence, nor take advantage of the therapeutic relationship.
6.2 All IICT members shall in no way participate in sexual activity with a client. They consider the client’s comfort zone, and honour the client’s requests as much as possible within personal, professional and ethical limits. They acknowledge the inherent worth and individuality of each person and therefore do not unjustly discriminate against clients or fellow practitioners.
6.3 In the event that a IICT member and consulting client within their said profession should wish to participate in an intimate sexual relationship, any professional services must be terminated and the client be referred to another practitioner of the said profession.
6.4 Advance financial arrangements must be made that are understood by clients that safeguard the client’s interests. All fee structures, cancellation penalties (if any) and other relevant information or conditions must be clearly displayed by the practitioner of their said profession.
Professional Conduct, Professional Development and Insurance
7.1 All IICT members shall attempt to informally resolve minor breaches in the IICT Code of Ethics by other IICT members. In the case where severe breaches are made or cannot be informally resolved, the member should inform the IICT in writing, furnishing all appropriate relevant details.
7.2 In the event that a dispute should arise between fellow IICT members, the said members shall make every attempt to resolve differences. Where differences cannot be cleared the said members may seek to find an agreed mediator to facilitate a suitable outcome for all concerned.
7.3 In no way shall an IICT member disparage, nor publicly criticize another IICT member.
7.4 All IICT members shall endeavour to obtain and maintain Public Liability Insurance within six months of becoming and IICT member. Public Liability Insurance can be obtained through our recommended broker or another provider at the descretion of the member and obtained to an appropriate level for the practitioner concerned under the provisions and protocols of the practitioners’ profession.
7.5 All IICT members shall maintain their knowledge and professional skills required under the guidelines of the members profession.
8.1 All IICT members are permitted to advertise themselves as IICT Members (as the case may be according to their level of membership) so long as their IICT membership is current.
8.2 All IICT members shall not make claims or statements which may bring their profession or the IICT into disrepute.
8.3 No IICT member shall falsely imply sponsorship or verification by any organization which has not given their consent to do so.
8.4 All IICT members shall ensure that any advertising mentioning the IICT name shall be ethical and reserved in nature. In no way shall any member make exaggerated or misleading claims in their advertising bearing the IICT name.
8.5 IICT members shall make every attempt to inform prospective IICT members of our Code of Ethics and the provisions and costs of becoming an IICT member. In no way shall any member attempt to mislead, nor coerce another in joining the IICT. In all cases, members will direct the prospective client to the IICT website where the IICT’s Code of Ethics, guidelines for membership, and application can be obtained.
8.6 A current IICT member who holds a higher level of membership may only advertise themselves in accordance with the modalities and practices they hold qualifications in and those that have been approved by the IICT for this level of membership. In the event a member who provides services which come under the IICT's lower levels of membership, the member is not allowed to publicly advertise services in accordance with denoting a higher level of membership, but must advertise these services separately.
± The IICT receives a small commission per member for recommending Arthur J Gallagher as our preferred broker.
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