FAQs Insurance

What is “Combined Liability”?

What is “Combined Liability”?

In the insurance world there are several common kinds of “liability” insurance – meaning insurance that covers the costs involved where a person or business is found by law not to have met their legal responsibilities. This policy combines three types of liability insurance – Professional Indemnity (also known as malpractice), Products Liability and General Pblic Liability - and tailors them to meet the needs of practitioners involved in the alternative/complementary medicine and natural therapies profession.  Arthur J. Gallaghers extensive experience in this field has lead us to develop this specialised combined policy.

What’s the difference between “Occurrence-based” cover and “Claims Made” cover?

What’s the difference between “Occurrence-based” cover and “Claims Made” cover?

The combined policy is the “occurrence” based type. This means that you are covered for any incidents that occurred while the policy was in force, even if the claim is not made until some years after the event.

Most of the alternative policies available are written on a “Claims Made” basis. This means they will only cover you for claims actually made during the currency of the policy. Therefore if you cease practicing you still need cover to allow for claims which might not be lodged until some years later. “Run Off” cover is available under some of the alternative policies, however, it is not automatic in many cases, and sometimes additional premiums are charged. Because the combined policy is “Occurrence” based you don’t need to worry about your policy coverage if you leave the business.

My practice turns over more than $250,000 a year – do the same premiums apply to me?

My practice turns over more than $250,000 a year – do the same premiums apply to me?

If your turnover exceeds $250,000, your application will need to be referred to the Insurer and an additional charge may be applied, depending on the nature and activities of your business.

We don’t just practice, we also teach. Are we covered for teaching?

We don’t just practice, we also teach. Are we covered for teaching?

This policy has been primarily developed to cover individual qualified practitioners. If teaching is a greater part of your business, and you are teaching students to become qualified practitioners, then an assessment may be required to evaluate your qualifications, course accreditation with Associations, etc. You may need to pay an additional premium to be covered for teaching. The additional premiums for teaching are:

  • Less than 10% of your normal working hours -- No charge
  • 11% to 30% of your normal working hours -- Plus 15% of Premium
  • 31% to 50% of your normal working hours -- Plus 25% of Premium
  • Over 50% of your normal working hours -- Referral required

We create our own products for our clients. Are these covered?

We create our own products for our clients. Are these covered?

Cover is automatically included for products manufactured, supplied or sold by you, in the course of your business. If you on-sell products, our Direct Sellers Membership may be the right membership to suit your needs. 

Will this policy cover me if I practice while I am travelling?

Will this policy cover me if I practice while I am travelling?

The cover is Australia wide with provision for worldwide cover, excluding USA & Canada, in certain circumstances (eg. overseas conferences, seminars and workshops). Any overseas travel lasting longer than 90 days will not be covered. Requests for worldwide cover should be referred to Arthur J. Gallagher, in order to obtain the Insurer’s agreement.

I have decided to leave the profession. Do I still need insurance when I cease to practice?

I have decided to leave the profession. Do I still need insurance when I cease to practice?

The policy is “Occurrence Based” and generally speaking, no run-off cover is required. The policy covers claims made after the expiration of the policy, providing the event which gave rise to the claim, occurred during the period the policy was in force.

It is important to note however, that if you are providing Products to your clients it is possible that an incident involving those Products may occur AFTER you cease buying insurance. In these circumstances the Policy will not respond, as it will only apply to events which occurred during the currency of the Policy.

How much do I have to pay when I make a claim?

How much do I have to pay when I make a claim?

There is a NIL excess applicable to any claim under the Public Liability, Products Liability or Professional Indemnity section of your policy. However, there is a $250 Excess for any claims that fall under the Property in Care, Custody and Control section. If you also choose to take the Legal Power section of the policy, there is a $500 all claims excess applicable. 

I have more Insurance questions. Who can I ask?

I have more Insurance questions. Who can I ask? 

Arthur J. Gallagher Insurance Brokers Ltd 

Tel: 1800 222 012     

Fax: 1800 000 472     

Email:  This email address is being protected from spambots. You need JavaScript enabled to view it.

This information is provided as a Summary only of the Policy coverage. In the event of a dispute, the terms, conditions and exclusions of the Policy Document itself will prevail.

How do IICT Members obtain Cover?

How do IICT Members obtain Cover?

Once you have become an IICT Member and have received your Membership Certificate, we will mail the Insurance application form and full policy details.

Remember, you will be required to include with your application a copy of your IICT Membership Certificate.

Once you are an approved IICT Member you can apply for Practitioner cover through our Insurance Brokers Arthur J. Gallagher.

Although the IICT will email you an Insurance Proposal form upon approval of membership, you can sign up online to speed up the application process. 

*Note: As the IICT and staff are not Insurance Brokers, all enquiries related to filling out the Insurance Proposal form should be directed to Arthur J. Gallagher Insurance Brokers on Freecall: 1800 222 012

My business is a school or college teaching alternative therapies. Is this the right policy for me?

My business is a school or college teaching alternative therapies. Is this the right policy for me?

If you have a college or school, (teaching students to become qualified practitioners), a separate policy is available that covers the college, staff and students of the college, on and off campus for practical work authorised by the college. A special “Student Policy” is then available to your students if they want to do additional practical work, providing they are suitably qualified.

What is “Legal Power?”

What is “Legal Power?”

Under the main Sections of the Policy, you are covered for legal costs in defence of a claim against you. However, if you need legal assistance to defend or prosecute an action necessary to maintain your Right to Practice, Trade Practices Act dispute, Employment Contract disputes,  you have the option of extending your policy to include additional legal expenses. If you take this option the Insurer will pay up to $25,000 for legal expenses payable by you. The Insurer maintains the right to approve and direct the case. The Excess applicable to this Extension is $500.

I want to be covered for the time before I had this policy. Is this possible?

I want to be covered for the time before I had this policy. Is this possible?

You have the option of extending your policy to include Retrospective Cover. A Retrospective Extension is available to provide cover for liabilities arising from events that occurred prior to the commencement of this policy, and during the term you were previously insured. This is subject to you not being aware of any circumstances which may give rise to a claim when you take out this policy.

What are the “Limits of Liability”?

What are the “Limits of Liability”?

There are several optional Limits of Liability (i.e. the amount up to which the Insurer will cover the costs) available for you to choose from as detailed in the following table. “Modalities” refers to the different types of alternative medicine employed by the practitioner/s or business. Beauty Therapy modalities carry greater risks and therefore have higher premium costs.

Who is covered under the policy?

Who is covered under the policy?

In the policy wording you will see many references to “The Insured”. The definition of “The Insured” includes:

-    you;

-    your employees including administrative staff, practitioners practicing modalities approved under the scheme, students and apprentices;

-    students whilst undertaking practical work as part of their course studies; and

-    up to four business partners, who can be included on your policy for an additional cost. 

Contractors (as distinct from employees) are not eligible and need to make their own insurance arrangements.

Am I able to get insurance if I work from home?

Am I able to get insurance if I work from home?

Yes the insurance policy extends to working from home.

Do you offer multi-practitioner insurance? I have staff working in my center and wish them to have insurance under my policy, is this possible?

Do you offer multi-practitioner insurance? I have staff working in my center and wish them to have insurance under my policy, is this possible?

OAMPS does offer a multi-practitioner policy up to 4 practitioners operating under the same business and trading under same ABN. How it works is the person taking out the policy pays the full price listed for IICT members; the second practitioner pays 50% of that amount listed and the 3rd and 4th practitioners are free. For more information about our multi-practitioner policy call Arthur J. Gallagher toll free on 1800 222 012.

How long does it take for my policy to be approved and do you issue a cover note?

How long does it take for my policy to be approved and do you issue a cover note?

Once your online application has been submitted via our Online Insurance form or faxed via 1800 000 472, this is act as a cover note for insurance cover, however we will confirm the premium and period of insurance once we have reviewed your application.

Can I pay my policy monthly?

Can I pay my policy monthly?

OAMPS offers a pay by the month option on all policies over $500, however a $50 admin fee applies. Alternatively you can pay your policy annually. Renewals are issued in December of each year and pro-rata rates apply to policies activated throughout the year. For further details about the policy call Arthur J. Gallagher on 1800 222 012.

What does the policy cover?

What does the policy cover?

The policy covers your legal responsibility to pay damages and legal expenses arising from personal injury to a third party, or damage to their property, arising from your business or occupation as listed on your policy. This includes:

-    liability arising from breaches of your professional duties including advice, treatment, diagnosis, prescribing and dispensing;

-    liabilities arising from goods manufactured, sold or supplied;

-    liabilities arising from actions of your employees whilst carrying out their duties; 

-    unintentional libel or slander being a breach of professional duties; and

-    your liabilities as a tenant of rented premises.

There are three distinct sections of the combined policy that cover different ‘risks’ associated with your practice:

1.    Professional Indemnity covers your legal liability to pay compensation for personal injury to third parties or damage to their property, and financial loss arising out of any act, error or omission: 

-    in the provision of professional advice; 

-    in the provision of professional treatment; and 

-    in the provision of any other professional service which may be rendered in the course of the business and for which you are properly qualified.

This type of cover may also be known as Professional Indemnity, Errors and Omissions, or Malpractice. 

2.    Products Liability covers your legal liability to pay compensation for personal injury to third parties or damage to their property, and financial loss arising out of any “product” once they have passed out of the control of the practitioner. A very important aspect of this section for practitioners is that it is not restricted to simply covering goods sold or supplied. It also provides coverage for liability arising out of products manufactured, grown, extracted, produced, processed, assembled, constructed, erected, installed, repaired, serviced, treated, sold, supplied, resupplied or distributed.

3.    General Public Liability covers your general legal liability attaching as a result of carrying on the business. Examples of the type of liability include matters such as: 

-    defective furniture, such as a table or chair collapsing and causing injury; 

-    a threadbare carpet causing some-one to slip on the stairs; or 

-    fire damage to leased premises for which the Practitioner may be responsible under the Lease or at Common Law.

Do you provide Income Protection cover and Contents insurance?

Do you provide Income Protection cover and Contents insurance?

OAMPS can provide a variety of options for your business, call 1800 222 012 to discuss your insurance needs. 

Once I have a policy with Arthur J. Gallagher, am I required to still be a member of the IICT?

Once I have a policy, am I required to still be a member of the IICT?

Yes, if you do not renew your IICT Membership we are required to advise the Arthur J. Gallagher office and you will no longer be able to recieve the IICT member's rate for your policy with Arthur J. Gallagher.

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